Review: Bissell ProHeat 2X Select Upright Carpet Steam Cleaner

Bissell ProHeat 2X Select Upright Deep Carpet CleanerThe Bissell ProHeat 2x Select Upright Deep Carpet Cleaner, 9400M has a powerful 12 amp motor. It makes use of 12 rows of brushes which rotate to ensure deep cleaning.

This cleaner also heats water so it can get rid of stains more effectively. Some models don’t do this, so this is a really nice features to have.

This model promises edge-to-edge cleaning with its Powerful Surround Suction. Good suction will help a lot to get the extra water out of your carpets during the cleaning process.

You can also customize the cleaner’s performance by choosing from Light Clean, Normal, Rinse, or Heavy Traffic settings. This allows you to conserve water/detergent when not needing full-out cleaning power.

With its 30-foot power cord, moving it around the room is effortless. Long power cords really are nice, you won’t have to spend as much time unplugging and replugging.

Read on to learn more about this machine and what it offers for cleaning your dirty carpets.

Bissell ProHeat 2X Select Upright Deep Carpet Cleaner Features

  • 12-inch cleaning path width
  • 1 Gallon tank capacity
  • Carry handle for easy portability
  • Comes with 2X Professional Deep Cleaning Formula
  • 12 cleaning rows of DirtLifter Powerbrushes that rotate to remove deep down dirt
  • Built-in water heater
  • Powerful Surround Suction for edge-to-edge cleaning

The Reviews

The Bissell ProHeat 2X Select Upright Deep Carpet Cleaner 9400M has garnered 299 customer reviews on Amazon.com. Reviews are quite mixed, with more customers giving positive feedback.

There were 87 users who gave the product a rating below 4 stars. Here are some of the issues they had with the 9400M:

  • Parts don’t seem to be built for long-term use – A number of customers have complained that the parts or even the machine itself is not as durable as they had hoped. Parts started to break within a year or sometimes just within months of use.
  • Design flaws – Some reviewers felt that this model has some design flaws that need to be improved. Some claim that the rotating brush on the wand doesn’t move fast enough to be able to efficiently pick up dirt. Others also wished there was an indicator to let them know if the clean water on the tank was empty. Some users wanted a bigger tank to keep them from having to refill often.
  • Leaking – Another major issue with unhappy customers is leaking. Some reviewers report that this machine can sometimes leave traces of dirty water as you clean.

When it came to positive reviews, satisfied users had the following things to say:

  • Cleans well – Most users agree that this cleaner does what it’s supposed to do when it comes to cleaning. Carpets indeed look better and smell fresher after a few runs.
  • Great with stains – Customers also report that the double row of brushes, coupled with hot water, is great at removing stains in a relatively short time.
  • Easy to use – Using this carpet cleaner is a cinch. It’s just like using your normal vacuum cleaner.

Although reviews are mixed, it’s clear that there are no major complaints with this product when it comes to cleaning. It does a fairly good job of removing dirt and stains. Some customers have issues with the design (such as the small tank space and the occasional leaking), but most reviewers consider these as minor inconveniences that aren’t difficult to live with.

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As long as you have realistic expectations of the Bissell ProHeat 2x Select Upright Deep Carpet Cleaner 9400M, then you will probably be satisfied with this product too.

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2 Responses to Review: Bissell ProHeat 2X Select Upright Carpet Steam Cleaner

  1. jane burrell August 22, 2012 at 1:51 pm #

    I purchased this model one year ago. Today I rented a Rug Doctor!
    Does that tell you anything? The spray jets have stopped working and the cost to repair is about half the price of original purchase. I do NOT recommend

  2. andie maxx October 15, 2012 at 5:57 pm #

    I bought one three year ago and have put in more money for repairs than what it would cost me to buy a new one. The spray jets, water pump, etc all have been repaired and replaced a couple of times. My daughter-in-law had the same problem with hers. I am not going to repair it again. I am buying another brand.

  3. Steve January 9, 2013 at 9:34 pm #

    I had the same problems as the other reviewers. Not buying Bissel products anymore. This cleaner should be recalled or stopped from being sold. Don’t buy!

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